"Working with ObjectSol Technologies on our online doctor booking and video consulting platform has been a truly transformative experience. Their team's professionalism, technical expertise, and unwavering support have made the entire development and deployment process smooth and enjoyable. Our doctor booking platform is now seamless, user-friendly, and reliable, exceeding our expectations."
A leading indian HealthCare company recognized the growing demand for remote healthcare services, especially in critical situations and remote areas, where physical access to healthcare facilities was limited or inconvenient. To address this need, they decided to on-board ObjectSol on the development of an online doctor consulting video medicine platform.
The development process was divided into multiple stages, including:
Doctor Search: Users can search the doctors by name, location, and speciality and can see their profile, ratings & reviews.
Appointment Availability: Users can see the availability for the doctor they selected and the time-slot and date on which they can book a session.
Appointment Notification: Once the user has selected the slot for appointment, doctor’s office would approve the same from their end and a notification would be sent to user confirming the same.
Documents Submission: The user can submit their earlier reports and write their symptoms, which the doctor will be able to see, & assess before their video call.
Video-Medicine: The user & doctor shall be connected through a video conferencing within gthe platform
Prescription & Doctor’s notes: The doctor will be able to write the medicines, causes and the restrictions for the patient that will be automatically converted into a prescription, which the user can download at their end.
Medicines & Diagnosis Availability: The user after downloading the prescription can locate the availability of the prescribed medicines near their area & can compare their prices across different outlets. The same would be available for diagnostic centres.
Cloud Infrastructure: TechHealth Solutions utilized a scalable cloud infrastructure to host the platform, ensuring high availability and reliability.
Rollout Strategy: The platform was rolled out in phases, starting with a controlled launch in a specific region and gradually expanding to other areas.
User Training and Support: The team provided training to doctors and patients on how to use the platform effectively.
The implementation phase involved the following key activities:
Convenience and Accessibility: Patients could now consult with doctors from their homes, reducing travel time and expenses.
Reduced Wait Times: The platform improved the efficiency of medical consultations, leading to reduced wait times for patients.
Expanded Reach: The platform facilitated consultations for patients in remote areas with limited access to healthcare facilities. Cost savings for patients who avoided travel expenses and associated inconveniences.
Streamlined Healthcare Processes: Integration with the EHR system enabled seamless sharing of patient information, improving overall healthcare processes.
Increased Revenue: The Health Ministry experienced a boost in revenue due to increased patient visits and improved operational efficiency.